Privacy Policy

A legal disclaimer

Welcome to CitySkin MD Studio website, accessible via www.cityskinmds.com (hereinafter referred to as "the Site"). The Site is designed to provide personal information to internet users who visit it. Your access to and use of the Site are subject to the terms set forth in these Legal Notices and Privacy Policies, as well as applicable laws and regulations.

Your connection to and use of this Site signify your full and unconditional acceptance of all provisions set forth in these Privacy Policies.

Legal Notices

In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, this article specifies the identities of the various parties involved in the creation and maintenance of this Site.

The Site is published by: Ensense SAS, located at Immeuble Perspective, 1 rue du débarcadère, 92700 Colombes, registered with the RCS NANTERRE 949 184 220.

All individuals who browse, read, consult, and use the Ensense.fr Site are considered users, hereinafter referred to as "Users".

User Data Collection and Compliance with the General Data Protection Regulation (GDPR)

The Site complies with the provisions of Law No. 78-17 of 6 January 1978 relating to data processing, files, and freedoms. Users have rights such as opposition (Articles 32 and 38), access (Articles 38 and 39), and rectification (Article 40) of their data.

Data Collection

In order to provide the highest quality service at CitySkin MD Studio, we collect and store personal information regarding your health as it pertains to the services you receive, your contact information (email, address, phone), your payment method, and your treatment history. We collect and store all information you provide to us through our website, including your IP address, login data, email address, information about your connection, purchase history, and interactions with the site. We may also use software tools to collect session data, such as page response times and browsing behaviour.

Additionally, we collect personally identifiable information such as name, email, payment details, feedback, experience, and product reviews.

How We Collect Information

When you make a transaction on our website, we collect personal information such as your name, address, and email address. This information is only used for the purposes mentioned above.

Purpose of Information Collection

We collect both non-personal and personal information for various reasons, including providing and improving our services, offering customer support, sending service-related notices and promotional messages, generating aggregate statistical data, and complying with applicable laws. Your health and service history information is used to facilitate booking your appointments, recommending appropriate treatments and products, follow-up phone calls to ensure your satisfaction, promotional emails pertaining to offers that may be of interest to you, and surveys to ensure we are continually improving to best suit your needs, generating aggregate statistical data, and complying with applicable laws.

Data Storage and Security

Our company is hosted on the Wix.com platform, which uses secure data storage and databases. Wix.com complies with PCI-DSS standards for credit card information processing, ensuring secure transactions.

Your financial data is stored securely in our payment software processor. Staff will not have access to this information, as it is stored in an encrypted format. Protecting your privacy is important to us. We use an online Electronic Medical Records service to securely store your data, in compliance with privacy laws.

We do NOT sell or share your information with third parties.

Use of Images

As a medical facility using state-of-the-art technology, we may take pictures before treatment and at appropriate intervals throughout your treatments. These photos are important for clinical purposes and to track progress. We reserve the right to use these photos to demonstrate pre and post-procedure results. They may be used for our training manuals, presentations, website, social media, and advertisements. For your privacy, no names will be used, and eyes will be blacked out if the client chooses. The clinical staff may, as a courtesy, inform you of any intention to post your before and after photos online.

Communication

We may contact you regarding your account, troubleshooting, dispute resolution, fee collection, surveys, updates on our company, or to enforce our User Agreement or national laws. We may contact you by email, telephone, SMS, or postal mail.

Cookies and Tracking

The site may use cookies to process statistics, traffic information, and improve navigation. You can configure your browser to reject cookies.

We reserve the right to modify this privacy policy at any time. Changes will be effective upon posting on the website. Substantial changes will be notified to you.

Questions and Contact Information

If you would like to access, correct, modify, or delete your personal web site navigation profile and information, please contact us at admin@ensense.fr or by mail at 1 rue du Débarcadère, Colombes, 92700, France.

Applicable Law and Jurisdiction

These Legal Notices and Privacy Policies are governed by French law. Disputes will be brought before French courts if not resolved amicably.

Thank you for visiting CitySkin Studio website!

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